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BIG STEPS LITTLE FEET TERMS
AND CONDITIONS
1. Our agreement with you
1.1 As a customer of Big Steps Little Feet Pty Ltd ["Big Steps"] these terms and conditions form the basis of your agreement with Big Steps.
1.2 Big Steps' agreement with you also includes your enrolment form which you complete and provide to Big Steps.
2. Refunds, Discounts and Credits
2.1 No refunds or discounts or credits are given for missed classes for any reason. If you miss a class due to holiday or illness Big Steps can offer a make-up class, these classes are to be arranged with Big Steps and attended within the same term as the absence.
3.Class Procedure
3.1 Big Steps request that children are taken to the toilet before their class commences to avoid disruption to the classes.
3.2 All Big Steps classes/locations are nut free zones. Big Steps also has a no sharing of food policy; please ensure that you pack enough nut free snacks for your child only to consume.
3.3 Please be punctual in arrival and ensure your child is collected on time as Big Steps is not responsible for the safety of children outside their class times.
3.4 Big Steps reserves the right to exclude students and parents whose behaviour is disruptive or abusive. This includes viewing or participating parents who talk throughout the lesson.
3.5 Unless otherwise stated, for Big Steps to maintain a controlled and positive teaching environment, classes during the term are closed to all visitors. This includes when it's raining, hot or cold or night time.
3.6 For classes of 2 year olds and under and many 2/3yrs classes, parent participation is required.
3.7. Parent participation requires you to be physically able to join in from start to finish as directed or when needed - if a baby/sibling is present the parent/carers ability to meet the needs of the dancing child is compromised and not recommended. Babysitting arrangements are recommended.
3.8 Big Steps is unable to accommodate non-enrolled siblings to watch or join in.
3.9 Mobile phones are to be switched off.
4. Costs
4.1 Students are invited to participate in exams, presentations and annual concerts all of which will incur additional charges including but not limited to; exam/presentation fees, pianist fees, formal uniform purchase, extra rehearsal fees, costume purchase, concert ticket purchase, video purchase, photograph purchase. Please feel free to chat with director Kate Barber about what to expect financially for the additional charges. Signing below confirms that you agree to pay the price set by Big Steps for these items as set by big Steps, irrespective of whether you have discussed with Big Steps.
4.2 Big Steps reserves the right to cancel or change the timetable and price structure at any point in time.
4.3 All cheques that are returned/dishonoured will incur a $35 fee and the total must be repaid by cash or direct deposit/internet transfer.
4.4 A 2.5% surcharge is added to all credit card payments.
4.5 Sibling discounts and multi class discounts are only applied to the cheaper class and are only applied to payments that are made in full.
4.6 Trial Pack
4.6.1 The trial pack allows you to trial our programs before committing to the term, you are under no obligation to continue if you are dissatisfied with any aspect of the classes.
4.6.2 To take up our offer of a trial pack you must pay with your credit card only and this entitles your child to two lessons and includes registration fee and insurance.
4.6.3 The balance is payable on or before your third lesson, otherwise you will lose your spot in the class.
4.6.4 If your children take up the offer of a trial pack (which in effect is a split/part payment) no discounts are applied as mentioned in 4.5.
5. Communications
5.1 Big Steps will communicate with you primarily by email and you consent to receive information from Big Steps via email. Big Steps will not provide your details to any other company, entity or organistion unless consented to by you and all information will be kept by Big Steps in accordance with The Privacy Act.
5.2 Big Steps will use its best endeavours to ensure that all communications are virus free, however, Big Steps is not responsible for any loss of damage suffered by you in the event that a virus or like issue is transmitted unknowingly by Big Steps.
6. Working with Children
6.1 All employees, contractors, sub-contractors or directors of Big Steps have a working with children certificate as required by relevant legislation from time to time.
7. Limit of Liability
7.1 Big Steps do not exclude or limit -
(a) the application of any provision of any statute (including the Trade Practices Act 1974) where to do so would contravene that statute or cause any part of this clause 7 to be void; or
(b) direct losses and damages which arise only as a result of Big Stepn's gross negligence (which means where Big Steps commits an act or allows an omission to occur in reckless disregard the consequences of the act or omission).
7.2 Except where clause 7.1 applies, Big Steps excludes all statutory liability, tortious liability (including but not limited to liability in negligence), the general law or statute, liability for all direct, economic, consequential or indirect losses, expenses, damages and costs incurred by you, arising out of or relating to the attendance at class, including, but not limited to, liability for gross negligence and except to the extent of clause 7.1(a), Big Steps is not responsible or liable for any indirect consequential or economic damages.
8. Video/Photography
8.1 At the end of each term you are invited to watch your child's dance class. Please remember to silence your mobiles and make alternative care arrangements for siblings.
8.2 Prior to photographing and/ or videoing any class please seek permission from the teachers and the other family members in the class.
8.3 Any recording or photography is for personal use only and not be for commercial sale.
8.4 Any recording or photography is not to be uploaded onto the internet, social networks &/or video/photo sharing sites.
9. Talent Release
9.1 Grant of Rights. Upon enrolling my child into a class at Big Steps, I hereby grant to Big Steps the absolute and irrevocable right and permission, throughout the world, in respect of the photographs and/or video footage ("the material") that it has, has taken, or has had taken of my child or in which my child may be included with others:
9.1 (a) To use, re-use, publish, and re-publish, and otherwise reproduce, digitise, edit, modify, distribute in print and online, publicly display in print and online, share via social media, and publicly perform the same, in whole or in part, individually or in conjunction with other photographs or videos, and in conjunction with any copyrighted matter, in any and all media now or hereafter known, for illustration, website, promotion, art, marketing, advertising and trade.
9.2 Release. Upon enrolling my child into a class at Big Steps, I hereby release and discharge Big Steps from any and all claims and demands arising out of or in connection with the use of the photographs or footage, including without limitation any and all claims for defamation, invasion of privacy, and misappropriation of my right of publicity. I hereby by waive any claim that I may have to inspect or approve any images, products or copy in connection with any of the material.
9.3 Copyright in the Material. Upon enrolling my child into a class I acknowledge that I have no claim to the copyrights in the Material. The copyright owners have the right to copyright the Material in their own names or otherwise and to use, assign, and license the Material throughout the world, including any rights I might have.
9.4 Representations. I have read the foregoing and fully understand the contents thereof section 9 Talent Release. This release shall be binding upon me and my heirs, legal representatives and assigns. I further release Big Steps from any responsibility for injury incurred during any and all past, present or futures photography and/or video sessions and activities.
10. Consent
10.1 Dance is a physical activity and the teacher or teaching assistant may have to assist your child's understanding of an action, posture or position by physical contact eg. holding hands in a circle; lifting, correcting posture. You consent to employees, sub-contractors, contractors and directors of Big Steps having contact with your child in this regard.
10.2 You consent to employees, sub-contractors, contractors and directors of Big Steps taking your child to the toilet during class if your child requires to use the toilet. The children must be independently able to use the toilet, the staff will call you if any further assistance is required.
10.3 Should your child hurt his/herself you consent to employees, sub-contractors, contractors and directors of Big Steps to attend to your child whilst Big Steps wait for the nominated guardian to take over.
10.4 Your child's enrolment into a Big Steps class is voluntary and participation in the class and the activities of ballet, creative movement and dance involve numerous risks of injury, including but not limited to muscle strains, sprains and falls and you freely assume these risks for your child(ren.) as outlined in clause 7.
Please read this document carefully and thoroughly. Ticking the box here online confirms your acceptance of all clauses in the terms and conditions document including release of liability of Big Steps and its employees, contractors, sub-contractors and directors for any and all injuries caused by participation in a class or the activities of ballet, creative movement and dance whether or not such injury was caused by alleged negligence.
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